A straightforward privacy notice
When you submit an inquiry or contact support, we use the information you provide to respond, coordinate details, and help you plan with confidence.
What information we collect
Only what’s needed to respond.
When you request an experience, you may share your name, email, phone number, preferred date, travelers count, and your message.
If you contact us directly, you may include additional context such as planning questions or accessibility needs.
How we use your information
Practical purposes, no guessing.
- To reply to your inquiry and provide confirmation or next steps.
- To coordinate details such as timing, group fit, and meeting-point guidance.
- To support you with questions before your date and help resolve changes.
- To communicate when you’ve opted in to email updates related to your request.
When we share information
Limited and role-based.
We may share relevant request details with the partners responsible for fulfilling the experience so they can review availability and prepare for your group. We do not sell your personal information.
Your choices
You remain in control.
You can opt in to receive email updates about your request. If you later prefer not to receive updates, contact us and we’ll help with the change.
If any details are incorrect, reach out so we can update your information for the coordination process.
Contact
Need help or have questions?
For privacy questions related to a submitted request or support message, please use our contact page: /get-in-touch/.